Privacy Policy

This Privacy Policy describes how Jet's Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at jetspizza-meal.rest, place an order, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

By accessing or using our website, placing an order, creating an account, or interacting with our services in any way, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. We comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and other relevant federal and state regulations.

1. About Us

Jet's Pizza is a food service business operating in the United States, offering pizza and related food products for delivery, carry-out, and dine-in services. Our website, jetspizza-meal.rest, enables customers to browse our menu, place orders, manage their accounts, and engage with our brand online.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we may collect are described below.

2.1 Personal Identification Information

When you register an account, place an order, subscribe to our newsletter, participate in promotions, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Delivery address and billing address
• Username and password (stored in encrypted form)
• Date of birth (when required for age verification)
• Profile photo (if voluntarily submitted)
• Payment information (credit/debit card details, digital wallet identifiers — processed securely through third-party payment processors)

2.2 Order and Transaction Information

When you make a purchase or place a food order through our website, we collect:

• Order history and details (items ordered, quantities, customizations)
• Transaction amounts and payment method type
• Delivery preferences and special instructions
• Loyalty points and rewards activity
• Refund and dispute history

2.3 Usage and Technical Data

When you visit our website, we automatically collect certain technical and usage data, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring URLs and exit pages
• Pages viewed and time spent on each page
• Clickstream data and navigation paths
• Date and time of visits
• Search queries entered on our website
• Error logs and performance data

2.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with our website. This includes session identifiers, preference settings, advertising identifiers, and behavioral data used to personalize your experience. Please see Section 8 of this policy for detailed information about our cookie practices.

2.5 Location Data

With your permission, we may collect your precise or approximate geographic location to help you find the nearest Jet's Pizza location, calculate delivery availability and estimated delivery times, and provide location-relevant offers and promotions. You may disable location services at any time through your browser or device settings.

2.6 Communications Data

If you contact us via email, phone, live chat, or through our contact form, we may retain:

• The content of your message or inquiry
• Contact details you provide
• Records of correspondence and resolutions
• Call recordings (where permitted by law and with prior notice)

2.7 User-Generated Content

If you submit reviews, ratings, comments, photos, or other content on our website or social media platforms associated with our brand, we collect and may publicly display that content along with your username or display name.

2.8 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with us through social media)
• Third-party delivery and logistics partners
• Advertising and marketing partners
• Analytics providers
• Publicly available databases

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. These purposes include:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders and transactions
• Creating and managing your account
• Arranging delivery or carry-out services
• Processing payments and refunds
• Administering loyalty programs and rewards
• Providing customer support and responding to your inquiries
• Sending order confirmations, receipts, and delivery status updates

3.2 Improving and Personalizing Our Services

• Analyzing how customers use our website and services to improve functionality and user experience
• Personalizing content, product recommendations, and promotional offers based on your preferences and order history
• Conducting research and development to enhance our menu and service offerings
• Testing new features and website improvements

3.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers (where you have opted in or where permitted by law)
• Notifying you about new menu items, limited-time deals, and seasonal promotions
• Conducting surveys and collecting feedback
• Retargeting advertisements on third-party platforms based on your browsing behavior
• Administering contests, sweepstakes, and promotional campaigns

3.4 Legal, Security, and Compliance Purposes

• Complying with applicable laws, regulations, and legal obligations
• Enforcing our Terms of Service and other agreements
• Detecting, preventing, and investigating fraud, security breaches, and other prohibited activities
• Protecting the rights, property, and safety of our customers, employees, and business
• Responding to legal requests, court orders, and government inquiries

3.5 Analytics and Business Intelligence

• Monitoring website traffic and performance metrics
• Understanding customer behavior and demographic trends
• Generating aggregated and anonymized reports for internal business analysis
• Evaluating the effectiveness of our marketing campaigns

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your personal information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf, including but not limited to:

• Payment processors — to securely process credit/debit card transactions and digital payments
• Delivery and logistics partners — to fulfill delivery orders to your specified address
• Cloud hosting and IT service providers — to store and manage our data and website infrastructure
• Email and SMS marketing platforms — to send promotional and transactional communications
• Analytics providers (e.g., Google Analytics) — to help us understand website usage and improve our services
• Customer support tools — to manage customer inquiries and service tickets
• Advertising networks — to deliver targeted advertisements on our behalf

All service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with applicable privacy laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal process, including:

• Compliance with a subpoena, court order, or other governmental or legal request
• Cooperation with law enforcement agencies in connection with a criminal investigation
• Protection of our legal rights or defense against legal claims
• Prevention of fraud, abuse, or illegal activity

4.3 Business Transfers

In the event that Jet's Pizza undergoes a merger, acquisition, restructuring, sale of assets, or bankruptcy proceedings, your personal information may be transferred to the acquiring entity or successor organization as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with third parties in other ways not described above when we have obtained your explicit prior consent to do so.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or other business purposes.

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect it from unauthorized access, use, disclosure, alteration, or destruction.

5.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology.
• Password Hashing: User passwords are stored using strong cryptographic hashing algorithms and are never stored in plain text.
• Access Controls: Access to personal information is restricted to authorized personnel who need the information to perform their job functions and are bound by confidentiality obligations.
• PCI DSS Compliance: Payment card information is processed through Payment Card Industry Data Security Standard (PCI DSS)-compliant payment processors. We do not store full credit card numbers on our servers.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments of our systems.
• Firewalls and Intrusion Detection: We use firewalls and security monitoring tools to detect and prevent unauthorized access.
• Data Minimization: We collect only the minimum amount of personal information necessary for the purposes described in this policy.

5.2 Limitations of Security

6. Your Privacy Rights

Depending on your location within the United States and applicable state law, you may have certain rights with respect to your personal information. We honor these rights to the fullest extent required by law.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., where retention is required to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: Although we do not sell personal information for monetary consideration, to the extent our sharing of data with advertising partners constitutes a "sale" or "sharing" under the CPRA, you have the right to opt out.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. This means we will not deny you services, charge you different prices, or provide a different level of service based solely on your exercise of privacy rights.

6.2 General Privacy Rights for All Users

Regardless of your location, we respect the following user rights:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You may request the deletion of your personal information in certain circumstances.
• Right to Data Portability: You may request that we provide your personal information in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights listed above, please submit a request to us using one of the following methods:

• Email: [email protected]
• Website: jetspizza-meal.rest (via our Contact page)

We may need to verify your identity before processing your request to ensure the security of your personal information. We will respond to your request within 45 days of receipt, and may extend this period by an additional 45 days where reasonably necessary, with prior notice to you.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information. Please note that certain information may need to be retained for longer periods to comply with legal obligations, resolve disputes, or enforce agreements.

8. Cookie Policy Overview

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website and cannot be switched off. These include cookies that enable you to log in, place orders, and navigate the site securely.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your delivery address, preferred language, or saved cart) and provide enhanced, more personalized features.
• Targeting and Advertising Cookies: These cookies are set by us and our advertising partners to build a profile of your interests and deliver relevant advertisements on our website and third-party sites.

8.3 Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most web browsers allow you to refuse or accept cookies through the browser's settings menu. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or use certain features.

You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info or the Network Advertising Initiative (NAI) at optout.networkadvertising.org.

For a full description of the cookies we use, please refer to our dedicated Cookie Policy available on our website at jetspizza-meal.rest.

9. Children's Privacy

If you are under 18 years of age, please do not use our website, create an account, or submit any personal information to us. If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected].

Upon receiving such notification, we will take prompt steps to verify the information and, where confirmed, delete the child's personal information from our systems. We comply with the Children's Online Privacy Protection Act (COPPA) and all applicable federal and state laws governing the protection of children's privacy online.

10. International Data Transfers

Jet's Pizza is based in the United States, and the personal information we collect is primarily stored and processed within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.

If we transfer personal information to countries outside the United States, we will take appropriate steps to ensure that such transfers are conducted in compliance with applicable law and that adequate safeguards are in place to protect your personal information, including the use of standard contractual clauses or other legally recognized transfer mechanisms where required.

By using our website and services, you consent to the transfer of your personal information to the United States and its processing in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or operated by Jet's Pizza. This Privacy Policy applies solely to our website and services. We are not responsible for the privacy practices or content of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

Third-party integrations on our website, such as social media buttons, payment gateways, or embedded maps, may collect data about your activity in accordance with their own privacy policies. We recommend reviewing the privacy policies of platforms such as Google, Facebook, Instagram, and any payment processor you use when interacting with our website.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, our website does not respond to Do Not Track signals, as there is no uniform industry standard for how such signals should be interpreted and implemented. We continue to monitor developments in this area and may update our practices in the future.

California residents may, pursuant to the California "Shine the Light" law (California Civil Code Section 1798.83), request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

13. California-Specific Disclosures

In addition to the rights described in Section 6, California residents have the following rights under the CCPA/CPRA:

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address, phone number)
• Customer records information (billing address, payment information)
• Commercial information (purchase history, products ordered)
• Internet or other electronic network activity information (browsing history on our website, search queries)
• Geolocation data (approximate location for delivery purposes)
• Inferences drawn from personal information to create a profile about consumer preferences

13.2 Business Purposes for Collection

We collect the categories of personal information listed above for the business purposes described in Section 3 of this Privacy Policy, including order fulfillment, customer service, marketing, security, and legal compliance.

13.3 Categories of Third Parties with Whom We Share Information

We share personal information with the following categories of third parties:

• Payment processing companies
• Delivery and logistics service providers
• Cloud storage and IT service providers
• Marketing and advertising platforms
• Analytics service providers
• Legal and compliance advisors

14. Filing Complaints with Data Protection Authorities

If you believe that we have not handled your personal information in accordance with applicable privacy laws and have been unable to resolve your concern directly with us, you have the right to file a complaint with the appropriate regulatory authority.

14.1 Federal Trade Commission (FTC)

For concerns regarding unfair or deceptive practices related to privacy, you may contact the Federal Trade Commission (FTC):

• Website: www.ftc.gov
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Privacy Protection Agency (CPPA)

California residents may file complaints with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

14.3 State Attorneys General

Residents of other states may file complaints with their respective State Attorney General's office regarding violations of state privacy laws. We encourage you to contact us first to resolve any concerns before filing a formal complaint.

15. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or improvements to our services. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post a prominent notice on our website homepage
• Send an email notification to registered account holders (where required by law)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on May 21, 2026. Jet's Pizza is committed to protecting your privacy and ensuring the responsible use of your personal information in compliance with all applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and the CAN-SPAM Act.